The Lesson of Twitter
On Sunday Patrick May posted an article on The Mercury News titled, We’re connecting – and wasting time – on Twitter. It’s a very insightful article on Twitter in general, its growth in popularity and how some users are utilizing it to get/share information and to conduct business.
The opening line of the article is, “Some have called Twitter “the ‘Seinfeld’ of the Internet – a Web site about nothing.” This is so true. Yet another hugely popular bit of geek technomasturbation with no real business model, no definable usage model but with a following of millions (1.2 million unique visitors in May according to Patrick) of loyal/addicted fans/followers/fanatics. I would love it if my application had this kind of following.
Apparently Twitter are trying out ads on the Japanese version of their site in an attempt to find a revenue model. The problem with any revenue model at Twitter is stated quite eloquently by Jere,iah Owyang of Forrester Research – “to expect everyone to use
this tool is very unlikely; it will be for only a small percentage of
Internet users. And it will absolutely have competition, once the cell
phone industry figures out another way to enhance their text-messaging
systems and charge for it.”
There it is in a nut shell. Few will use it and the ones who do aren’t typically the types to pay a lot of money for a service that really isn’t that much more valuable than SMS. All of that not withstanding Twitter is a phenomenon albeit a time sucking somewhat useless one.
The lesson is: 1) Whatever you’re building try like hell to make it crack-like in its appeal to your target user audience and, 2) make sure the appeal is as broad as possible and that you’ve thought of a business/revenue model that can/will capitalize on the ferocity of your users passion about your thing.
You’re right on (as usual!), and much like many nifty online ideas have become breeding grounds for spammers, Twitter is being overrun by noise.
Keep these great posts coming!